Everything you need to run Salva.
Short, visual guides to every feature, setting, and flow. Pick a topic or browse the latest below.
Pick a category.
Every Salva surface — voice, chat, booking, settings, dashboard — has a dedicated set of short guides.
Voice AI
How Salva answers calls, books appointments, handles emergencies, and transfers to your team.
Chat widget
Embedding, branding, white-labeling, and securing the chat widget on your website.
Booking & OpenDental
Connecting your practice management system, configuring booking modes, and going live with real availability.
AI configuration
Training Salva on your FAQs, do's and don'ts, services, and the feature toggles that shape every call.
Dashboard & inbox
Reading your inbox, dashboard charts, and configuring real-time SMS and email notifications.
Plans & billing
Plan differences, onboarding, the Stripe portal, and managing your subscription.
Security & trust
HIPAA alignment, the BAA, encryption, audit logs, and how patient data stays where it belongs.
Just published.
The most recent guides across every category.
How Salva understands and routes every call
How Salva understands and routes every call
Behind every call is a router that decides, on each turn, what the caller actually wants — answer a question, book, hand off to a person, or escalate an emergency.
Booking appointments through the chat widget
Booking appointments through the chat widget
Your website chat widget doesn't just answer questions — it books real appointments into Open Dental, the same way the voice AI does.
How Salva protects your data
How Salva protects your data
Encryption, row-level security, audit logging, signed webhooks, and U.S.-only data residency. The full security posture in plain English.
HIPAA and the BAA — what's covered, who's eligible
HIPAA and the BAA — what's covered, who's eligible
A plain-English explanation of Salva's HIPAA posture, what the Business Associate Agreement covers, and how to request one.
Managing your subscription — upgrades, downgrades, cancellation
Managing your subscription — upgrades, downgrades, cancellation
Plan changes, payment method updates, invoices, and cancellation are all self-serve through the Stripe billing portal. Here's how to get there.
Voice minutes and what happens at the limit
Voice minutes and what happens at the limit
Pro includes 1,000 voice minutes a month, Growth includes 2,000. Here's how minutes are counted, what happens at the limit, and how to upgrade mid-cycle.
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