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Everything you need to run Salva.

Short, visual guides to every feature, setting, and flow. Pick a topic or browse the latest below.

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Every Salva surface — voice, chat, booking, settings, dashboard — has a dedicated set of short guides.

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The most recent guides across every category.

Voice AI

How Salva understands and routes every call

Salva AI · Learn
Voice AI

How Salva understands and routes every call

Behind every call is a router that decides, on each turn, what the caller actually wants — answer a question, book, hand off to a person, or escalate an emergency.

3 min readRead
Booking & OpenDental

Booking appointments through the chat widget

Salva AI · Learn
Booking & OpenDental

Booking appointments through the chat widget

Your website chat widget doesn't just answer questions — it books real appointments into Open Dental, the same way the voice AI does.

2 min readRead
Security & trust

How Salva protects your data

Salva AI · Learn
Security & trust

How Salva protects your data

Encryption, row-level security, audit logging, signed webhooks, and U.S.-only data residency. The full security posture in plain English.

3 min readRead
Security & trust

HIPAA and the BAA — what's covered, who's eligible

Salva AI · Learn
Security & trust

HIPAA and the BAA — what's covered, who's eligible

A plain-English explanation of Salva's HIPAA posture, what the Business Associate Agreement covers, and how to request one.

2 min readRead
Plans & billing

Managing your subscription — upgrades, downgrades, cancellation

Salva AI · Learn
Plans & billing

Managing your subscription — upgrades, downgrades, cancellation

Plan changes, payment method updates, invoices, and cancellation are all self-serve through the Stripe billing portal. Here's how to get there.

2 min readRead
Voice AI

Voice minutes and what happens at the limit

Salva AI · Learn
Voice AI

Voice minutes and what happens at the limit

Pro includes 1,000 voice minutes a month, Growth includes 2,000. Here's how minutes are counted, what happens at the limit, and how to upgrade mid-cycle.

3 min readRead